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Dear MUSC SPARC Users, The SPARCRequest Team has released updates to SPARCRequest. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: Current Release: SPARCRequest Version 3.12.0 & 3.12.1 https://sparcrequest.atlassian.net/wiki/spaces/Release/pages/2526150657/Current+Release+SPARCRequest+Version+3.12.0 For more information, please contact the SPARCRequest Team Email: sparcrequest@musc.…
Dear MUSC RMID Users, The SPARCRequest Team has released updates to Research Master ID. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: Current Release: Research Master ID New Features and Bug Fixes (version 1.6.0) https://sparcrequest.atlassian.net/wiki/spaces/RMID/pages/2503442433/Current+Release+Research+Master+ID+New+Features+and+Bug+Fixes+version+1.6.0 For more information,…
Dear MUSC SPARCRequest Users, The SCTR Research Nexus services in SPARC have been updated with the latest Fiscal Year 2024-25 (FY24) pricing. Enjoy the updated prices for more accurate budget(s)! Please feel free to contact us or the Nexus if you have any questions. Thanks for your support!   -The SPARC Team (sparcrequest@musc.edu mailto:sparcrequest@musc.edu)
Dear MUSC SPARC Users, The SPARCRequest Team has released updates to SPARCRequest. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: Current Release: SPARCRequest Version 3.11.0 https://sparcrequest.atlassian.net/wiki/spaces/Release/pages/2466480129/Current+Release+SPARCRequest+Version+3.11.0 For more information, please contact the SPARCRequest Team Email: sparcrequest@musc.…
Dear MUSC SPARC User, A system bug has been identified in SPARCDashboard-->Requests that prevents Clinical Services from displaying within the Consolidated Request Summary.  Please be assured that the data is not lost; it is currently not viewable in this location. We are working to resolve the issue.  In the meantime, you may see a consolidated summary of all services by using alternate views within SPARCDashboard-->Requests (e.g., Budget Template, Coverage Analysis,…
Dear MUSC SPARC Users, Recently, MUSC Identity Management has implemented a new process for provisioning NetIDs.  Former MUSC employees returning to MUSC after 90 days will receive a new NetID rather than re-activating their previously issued NetID, as was the case in the past. What this means for SPARC access:  Returning users falling into this category will not be able to log into SPARC with their previous MUSC credentials.  To regain access, please send an email to sparcrequest@musc.…
Dear MUSC SPARC Users, The SPARCRequest Team has released updates to SPARCFulfillment. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: Current Release: SPARCFulfillment Version 3.4.0 & Version 3.4.1 https://sparcrequest.atlassian.net/wiki/spaces/Release/pages/2427617281/Current+Release+SPARCFulfillment+Version+3.4.0 For more information, please contact the SPARCRequest Team Email: sparcrequest@musc.…
Dear MUSC SPARCRequest Users,   We are happy to report that SPARCRequest Maintenance is complete and production is back online. This includes both SPARCRequest, SPARCFulfillment, and Research Master ID. Thank you for your patience as our SPARCRequest/Development Team worked to complete this maintenance. If you are having issues accessing SPARCRequest, please feel free to contact us. Thanks for your support! The SPARC Team (sparcrequest@musc.edu mailto:sparcrequest@musc.edu)
Dear MUSC SPARC Users, We are going through a SPARCRequest maintenance session from approximately 5:30-6:30 pm tomorrow March 21, 2023, which may cause temporary system outage. Sorry for the inconvenience and have a great day! -The SPARC Team sparcrequest@musc.edu mailto:sparcrequest@musc.edu
Thank you for being a SPARCRequest user, and we greatly appreciate your feedback documenting when you have experienced delays in SPARCRequest response.   The SPARC team has taken your feedback and have made system performance a priority by dedicating resources to analyze the topic.  We have made what we think to be a significant correction in the with way SPARC verifies RMID connection status.  From this, users should already be experiencing an improvement in response times.   In addition,…
Dear MUSC SPARC Users, The SPARCRequest Team has released updates to SPARCRequest. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: Current Release: SPARCRequest Version 3.10.1 https://sparcrequest.atlassian.net/wiki/spaces/Release/pages/2411888641/Current+Release+SPARCRequest+Version+3.10.1 For more information, please contact the SPARCRequest Team Email: sparcrequest@musc.…
Dear MUSC SPARC Users, The SPARCRequest Team has released updates to SPARCRequest. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: Current Release: SPARCRequest Version 3.10.0 https://sparcrequest.atlassian.net/wiki/spaces/Release/pages/2363850772/Current+Release+SPARCRequest+Version+3.10.0 For more information, please contact the SPARCRequest Team Email: sparcrequest@musc.…
Dear MUSC SPARC Users, The SPARCRequest Team has released updates to Research Master ID. Please feel free to reach out to us if you have any questions. Check out the link below for the detailed list of the new features and bug fixes: New Release: Research Master ID 1.5.0 https://sparcrequest.atlassian.net/wiki/spaces/RMID/pages/2323808257/New+Release+Research+Master+ID+New+Features+and+Bug+Fixes+version+1.5.0 For more information, please contact the SPARCRequest Team Email: sparcrequest@musc.…
Dear MUSC SPARCRequest Users, What: SPARCRequest/ SPARCDashboard Downtime planned for technical maintenance only (this is not an upgrade)  When: TONIGHT ~ Friday, July 29th at 10:00pm   Duration: 10:00pm-4:00am, should not last longer than 6 hours Thank you for your understanding. Please feel free to contact us if you have any questions. Thanks for your support! The SPARC Team (sparcrequest@musc.edu mailto:sparcrequest@musc.edu)
Dear MUSC SPARCRequest Users,   We are currently experiencing some technical issues with SPARCRequest. Be advised that this is affecting SPARCRequest/SPARCDashboard. The entire SPARCRequest/Development/IS Team is working hard to resolve this issue, as efficiently as possible. We appreciate your patience in this matter. When updated information is available, we will pass it on to everyone. Please feel free to contact us if you have any questions.   Thanks for your support!…